This Privacy Notice is for young adults aged 13-17 but please read our adult policy if you want more details.
WHO WE ARE
This Privacy Notice applies to our Company and references to ‘company’, ‘we’, ‘us’ and ‘our’ are to our Company. We are part of a group of companies: the Hachette UK group of companies. Click here to see the list of companies in the group
We are your Data Controller. Click here to find the company information for your data controller.
As your Data Controller we look after the information you give us and decide what to do with it. This notice explains what happens when you visit this site and tell us about yourself and what we find out about you by you being here. That information is your “data”. You can discover what choices and rights you have and how you can control what we know about you.
We’re going to tell you about:
How we collect and use your data
Who gets to see your data and where it goes
How we look after your data
How long we keep your data
How you keep control
Relevant Company information is here
You can also get hold of us at the following address if you want to ask any questions:
Legal Department (GDPR)
50 Victoria Embankment
London, EC4Y 0DZ
HOW WE COLLECT AND USE YOUR DATA
When you sign up to our newsletter, you give us your name and email address. You need to do this if you want to get information about our books or find out about exclusive newsletter-only competitions.
We also collect your data when you:
- send us letters, emails, phone us or use our website;
- come to our events and sign-up for free stuff;
- you enter a competition or prize draw. We’ll ask for your home address so we can send you the prize if you win as well as when you sign up for free stuff.
We don’t sell your data and we won’t get in touch unless you have opted-in. Even when you do opt-in you can always opt-out again. To find out how see the section ‘How you keep Control’ below.
What you look at
Using what we know about you
When we use your data, we have to have a legal reason. Most of the time it’s because you have opted-in and given us consent. Remember you can always change your mind and opt-out. Please see the section ’How you keep control’ below.
Sometimes we might use what we know about you to help us run our publishing business and to make things like our websites better for you. The legal reason that lets us do this is called ‘legitimate business interests’ – let’s call it ‘interests’ for short. What’s good to know about our interests are that they’re never more important than yours. But sometimes there are legal rules that we all have to follow. So you can object to what we do if we’re using our interests as the reason for doing it.
See below for a list of how we use your data and our reasons:
- to keep in touch with you and tell you all our news about books and authors (with consent only);
- to send you newsletters (with consent only);
- to reply to your questions (our interest);
- to run our business legally – there are a lot of rules we have to follow (our interest);
- to see if our advertising is working (our interest)
- to figure out what else you might like (our interest);
- to make what we send you more personal (our interest);
- to send you interest-based advertising (our interest);
WHO GETS TO SEE YOUR DATA AND WHERE IT GOES
People that work here use and see your data. Sometimes we work with other companies and the people that work there also use and see your data but only as and when we tell them to. We make sure everyone keeps your data safe so it doesn’t get lost or damaged or given to someone it shouldn’t.
And here are the kinds of companies we use:
- IT and computer companies;
- advertising companies;
- accountants and lawyers.
We already told you that we are part of a group of companies. We share your data with other companies in the Hachette UK group. Apart from that we don’t share your data unless you say we can. But sometimes there are legal rules that mean we have to share your data and sometimes businesses get bought or sold. In those situations, we share.
Sending your data overseas
We are in the UK. We’re not allowed to send your data further than Europe without making sure that it is as safe as it would be if it stayed here. So, we don’t without using ways that are allowed by law.
HOW WE LOOK AFTER YOUR DATA
We try to keep as little about you as possible. What we do keep, we keep safe by making sure our computers have proper security and using passwords. Where possible we keep your data in a way that means it can’t identify you so even if something were to go wrong, your data would be safe.
HOW LONG WE KEEP YOUR DATA
We only keep your data because we believe you’re interested in our books and authors. If you stop asking us to send you things or if you don’t reply to us or your email bounces back, we delete your data 2 years after the last time we heard from you, except where you signed up for a newsletter on this website when we keep it for 3 years from when we last heard from you. You can ask us what we have about you at any time (see the section ‘How you keep control’).
In addition, we have a routine of checking our emails and databases and deleting what we don’t need or is too old. Our email system automatically deletes our deleted items regularly, so we don’t have to! You can ask us to change or delete what we have about you as described in the section ‘How you keep control’.
HOW YOU KEEP CONTROL
There are lots of ways you can keep control. These are your rights and choices:
- you can object to what we’re doing if we’re doing it because of our interests;
- you can change your mind and opt-out after you opted-in to something;
- you can ask to see what details we’ve got about you and get a copy of it;
- you can ask us to change your address or other details we have about you or delete it or use it less;
- and you can complain about us!
If you want to opt-out and not hear from us, you can use the unsubscribe link in emails we send you.
We want to help so please get in touch using the details set out in the section ‘Contact information’ if you want to ask questions about this. We will try to sort it out. But if we can’t you can go to the UK Information Commissioner’s Office (https://ico.org.uk) and tell them what you think we did wrong.
CHANGES TO THIS PRIVACY NOTICE
We may make changes to this Privacy Notice from time to time. We will post any changes to our site.
This Privacy Notice was updated on 29th January 2019